New Patient Telepsychiatry Scheduling

This page will walk you through the process of scheduling an initial psychiatric evaluation with medication management. Once you have completed this process you will meet with a board-certified psychiatric provider via a secure video chat from the comfort of your own home or office.

Step 1: Verify Eligibility

To ensure you are eligible to be accepted as a new patient and that we can provide the service you are seeking, please review the following information.

Basic eligibility requirements for new patients:

New patients must be at least 18 years of age and legal residents of the state of Maryland. Our service is primarily for those who are interested in medication. We may also provide basic limited psychotherapy services as an adjunct to medication management. We do not offer other services such as legal assistance, disability assistance, emotional support animal letters etc.

We offer medication management for the following symptoms or disorders: Depression, anxiety and panic, attention-deficit/hyperactivity disorder (ADHD), post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), binge-eating disorder, nicotine and alcohol craving reductions, bipolar disorder, and insomnia.

We do not provide any crisis intervention or emergency services. Individuals with mental health disorders so severe and debilitating that they are completely unable to function (go to work or school) should seek a higher level of initial treatment. Those requesting treatment must be able to schedule their evaluation and complete intake forms independently.

1IMPORTANT: If you may need any controlled substances in treatment click here to review the law and our policies, otherwise skip.
This section only applies to Controlled Dangerous Substances (CDS), which are medications with potential for addiction and abuse. All other prescription medications can be prescribed via telehealth without any special restrictions.

Baltimore Psychiatry may prescribe CDS via telehealth in the treatment of certain psychiatric disorders when medically appropriate and the benefits outweigh the risk. This is a brief overview of our policies and legal requirements regarding CDS. This information is provided so prospective patients can determine if we can meet their treatment needs. The decision to prescribe or not prescribe CDS is still always at the discretion of the provider; we will never guarantee CDS prior to completing an evaluation. Additionally, we do not prescribe more than one controlled substance per patient or prescribe dosages higher than the FDA has approved. As described below, prescribing some CDS may require an in-person assessment, and we do offer a house-call service.

Schedule III-V CDS: The law allows us to prescribe a maximum of a 30-day supply via telehealth without the need for an in-person assessment. To prescribe more than 30 days of medication, an in-person assessment is legally required. After the in-person assessment is completed we can prescribe these medications via telehealth without the need for further in-person visits. We prescribe most medications in this class when appropriate, but we never prescribe benzodiazepines (xanax, ativan, valium, klonopin, etc.)

Schedule II CDS: Before prescribing these medications via telehealth the law requires a one-time, in-person assessment. After the assessment is completed we can prescribe these medications via telehealth without the need for further in-person visits. The only schedule II medications prescribed in our psychiatric outpatient setting are stimulants. These stimulants are typically used to treat attention-deficit/hyperactivity disorder or binge-eating disorder. There are other medication options for treating ADHD and binge-eating disorder and a stimulant may or may not be necessary for effective treatment.

Step 2: Schedule an Appointment

Use the button below to schedule an evaluation appointment.

Important: After scheduling a new patient evaluation you will receive an email with a link to our intake packet. This packet takes approximately 20 minutes to complete and must be submitted within 4 hours after the initial appointment request is made or the request will be cancelled. We kindly ask that you not schedule if you do not intend to immediately complete the packet (step 3); we have limited availability and these appointments are in high demand.

When scheduling your new patient evaluation appointment you will see 2 options based on your insurance status. Please carefully read each and select the correct option. This will ensure you receive the correct intake forms and are billed appropriately.

Step 3: Complete Intake Packet

When you request an evaluation appointment, a secure link to the (electronic) new patient intake packet will be emailed to you. Before we confirm any new patient appointment request our intake forms must be submitted. This gives you the opportunity to review and sign all of our practice policies in advance. It also includes a medical/psychiatric history questionnaire which will be reviewed by a psychiatric specialist prior to confirmation of your appointment request. These forms are hosted in a secure, HIPAA-compliant environment and posted to our medical record software upon completion. On average they take approximately 20 minutes to complete, depending largely on how much optional information you wish to provide on the questionnaire.

Steps Completed: What Happens Next?

After all 3 steps are completed a psychiatric provider will review your intake history answers. If you are using an in-network health insurance policy we will also verify your benefits. Within 72 hours of submission of the intake packet and request for an appointment, we will confirm (or deny) your appointment request via email.

The confirmation email will contain a link to access your appointment. Please make sure your mailbox has storage space available or our emails will bounce. In a small percentage of cases, emails sent through our patient portal may initially get directed to your spam folder. In this event, make sure these emails have permission to go directly to your inbox in the future. If you elect to receive appointment reminders, you will receive a courtesy reminder 60 hours and again 45 minutes prior to your appointment via text or email. Email reminders will also contain your unique appointment link.

Please do not forget to have a full–color, government–issued photo identification, such as a drivers license available to present to the camera for the evaluation; this is required by law before we can prescribe medications or finalize documentation in your name.

1Need to reschedule or cancel your evaluation?
Reschedule: Reschedule requests are automated and available 24/7 for convenience. We do not handle reschedule requests via phone. To reschedule (72 hours’ notice required): Return to the booking page by clicking here. Then select the “manage appointments” link, enter your information, and follow the on-screen prompts.

Cancellation: As highlighted when booking the appointment, these initial evaluations are not eligible for a refund if cancelled. This policy allows us to keep our pricing low for all patients by compensating us for the significant time and expense necessary to process these requests and reserve the healthcare providers time.

2Have more questions or would like more information on how telepsychiatry appointments work?
For more information regarding how the Telepsychiatry session is conducted, please review the Telepsychiatry section of the Frequently Asked Questions (FAQ) page. If you have additional questions, please email us.

Still Need Help?

If you are having difficulties with the process, please email us and we will be happy to help! We are not currently accepting new patient requests or scheduling via phone. Baltimore Psychiatry is a niche private practice focused on efficiency and affordability for our patients. We have created a quick, automated, convenient, private, secure, and efficient way to schedule independently.