New Patient Telepsychiatry Scheduling

This page will walk you through the process of scheduling an initial psychiatric evaluation with medication management. Once you have completed this process you will meet with a board-certified psychiatric nurse practitioner via a secure video chat from the comfort of your own home or office.

Step 1: Verify Eligibility

To ensure you are eligible to be accepted as a new patient and that we can provide the service you are seeking, please review the following information.

Basic eligibility requirements for new patients:

New patients must be at least 18 years of age and legal residents of the state of Maryland. Our service is primarily for those who are interested in medication. We may also provide basic limited psychotherapy services as an adjunct to medication management. We do not offer other services such as legal assistance, disability assistance, emotional support animal letters, etc.

We offer medication management for the following symptoms or disorders: Depression, anxiety and panic, attention-deficit/hyperactivity disorder (ADHD), post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), binge-eating disorder, bipolar II disorder, and insomnia.

We do not provide any crisis intervention or emergency services in this setting. The telehealth service we offer is not the appropriate setting for those with severe and complex debilitating disorders. Those requesting treatment must be able to schedule their evaluation and complete intake forms without assistance from others. Individuals with mental health disorders so severe and debilitating they are completely unable to function (attend work, school, etc.) should seek a higher level of initial treatment. We do not treat any psychosis or disorders with psychotic symptoms in this setting.

1IMPORTANT: If you may need any controlled substances in treatment click here to review our policies, otherwise skip.
This section only applies to Controlled Dangerous Substances (CDS). All other prescription medications can be prescribed via telehealth without any special restrictions.

Baltimore Psychiatry may prescribe CDS via telehealth in the treatment of certain psychiatric disorders when medically appropriate and the benefits outweigh the risk. This information is provided so prospective patients can determine if we can meet their treatment needs. The decision to prescribe or not prescribe CDS is still always at the discretion of the provider, but they cannot override these practice policies. We will never guarantee CDS prior to completing an evaluation. Additionally, we do not prescribe more than one controlled substance per patient or prescribe dosages higher than the FDA has approved.

Benzodiazepines and barbiturates: We never prescribe these medications in the Telehealth setting under any circumstances.

Stimulants: We may prescribe stimulants in the treatment of ADHD but only after a trial of a non-controlled substance has been found ineffective. If you have taken medication for ADHD previously and would like to receive immediate consideration for stimulant use, we will require that you have your medical records sent to us prior to considering the prescribing of a stimulant. We must also agree with the diagnosis.

Hypnotic sedatives/sleep aids: We often prescribe NON-controlled substance sleep aids. Before considering the use of controlled substance sleep aids, we must have record of a completed sleep study. Non-controlled substance sleep aids must have proven ineffective and the medication must be deemed to have a highly favorable benefit to risk ratio.

Step 2: Schedule an Appointment

Important: After using the button below to schedule a new patient evaluation, you will receive an email with a link to our secure intake forms. Since these are live appointment requests, these forms be submitted within 4 hours after the initial appointment request is made or we will need to cancel the request. If you are using an insurance policy please have a PDF or JPG copy of the front and back of your insurance card to upload during the intake process. 

Step 3: Complete Intake Packet

When you request an evaluation appointment, a secure link to the (electronic) new patient intake packet will be emailed to you. Before we confirm any new patient appointment request our intake forms must be submitted. This gives you the opportunity to review and sign all of our practice policies in advance. It also includes a medical/psychiatric history questionnaire which will be reviewed by a psychiatric specialist prior to confirmation of your appointment request. These forms are hosted in a secure, HIPAA-compliant environment and posted to our medical record software upon completion. The amount of time necessary to complete the intake forms is highly variable from 15 minutes to over an hour. This primarily depends on the amount of prior history you have and whether or not you answer optional questions.

Steps Completed: What Happens Next?

After all 3 steps are completed you will receive an email that explains what happens next but here is a summary. A psychiatric provider will review your intake history answers to ensure you are likely a good candidate for treatment. If you are using an in-network health insurance policy, we will also verify your benefits. We will then confirm (or deny) your appointment request via email. If you have requested a standard evaluation you will receive confirmation within 72 hours. If you have requested an expedited evaluation confirmation will arrive no less than 90 minutes prior to the appointment start time.

The confirmation email will contain a link to access your appointment. Please make sure your mailbox has storage space available or our emails will bounce. In a small percentage of cases, emails sent through our patient portal may initially get directed to your spam folder. In this event, make sure these emails have permission to go directly to your inbox in the future. If you elect to receive appointment reminders, you will receive a courtesy reminder 60 hours and again 45 minutes prior to your appointment via text or email. Email reminders will also contain your unique appointment link.

Please do not forget to have a full–color, government–issued photo identification, such as a drivers license available to present to the camera for the evaluation; this is required by law before we can prescribe medications or finalize documentation in your name.

1Need to reschedule or cancel your evaluation?
Reschedule: Our reschedule process is automated and available 24/7 for convenience. We do not handle reschedule requests via phone. To reschedule with a minimum 72 hours’ notice: Return to the booking page by clicking here. Then select the “manage appointments” link, enter your information, and follow the on-screen prompts. This "manage appointments" link is also available in your original confirmation email.

Cancellation: New patient evaluations cannot be officially cancelled and will be handled the same as a missed appointment. Please keep in mind that our practice caters to those serious about wanting treatment and self-pay evaluations receive a large discount primarily because they are not eligible for a refund if cancelled or missed. For those using an insurance policy, the $99 deposit will be non-refundable if the appointment is cancelled or missed. If an expedited evaluation appointment is missed or cancelled the entire $316 hold deposit will be forfeited regardless of payment method used.

2Have more questions or would like more information on how telepsychiatry appointments work?
For more information regarding how the Telepsychiatry session is conducted, please review the Telepsychiatry section of the Frequently Asked Questions (FAQ) page. If you have additional questions, please email us.

Still Need Help?

If you are having difficulties with the process, please email us and we will be happy to help! We are not currently accepting new patient requests or scheduling via phone. Baltimore Psychiatry is a niche private practice focused on efficiency and affordability for our patients. We have created a quick, automated, convenient, private, secure, and efficient way to schedule independently.